Customer Testimonials

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DealerRater Jan 1, 2021

I cannot say enough good about the entire crew at kiefer mazda. I have now purchased 2 vehicles from kiefer mazda, these people are sincere, caring and worked vary hard to get me into a vehicle with a good interest rate and lower payment then my previous loan. Even though I had no trade in do to my car being totalled last month and still waiting for insurance to pay off. As well as all the events of 2020. Trevor, Cameron, dylan, and of course fade you are nothing less then amazing and have earned my trust and business. Thank you again ...

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DealerRater May 8, 2020

Hands down the best group of folks I have ever dealt with while car shopping! These guys are caring, sincere, and doing their best to get you what you want. I was shopping for something reasonable and reliable and that's what I bought. They went above and beyond during covid-19 pandemic to deliver respectful and friendly service while making you feel comfortable. Thank you Kiefer Mazda!

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DealerRater Nov 25, 2019

After a bad first experience due to some bad communication the sales staff and specifically the general manager Fadi went above and beyond to make things right. I’d be happy to work with him again.

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DealerRater Apr 11, 2019

We had the absolute BEST experience buying from Kiefer Mazda.The staff there wanted to ensure that we ended up with a car we would love.

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DealerRater Oct 17, 2018

I bought my Mazda 3 there, and have used their service department exclusively. I will always take my Mazda3 there for service, They have a great service department.

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DealerRater Jul 7, 2018

I had an awesome experience with getting my car. Fadi worked very hard to make things happen for me as well as my sales person Dylan. Both really kind and had the car picked out and ready when we got there from Albany. Every other dealership said no to me because of my negative equity and very average credit but Fadi worked hard to get me a single digit interest rate as well as affordable payments. So thankful for them and helping me out. Would recommend.

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DealerRater Mar 10, 2016

Kristin McMichael got me a great deal and a great car, can't thank her enough. It was just what I wanted and asked her for. Thank you so much!

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DealerRater Dec 8, 2015

Our experience with Kiefer Mazda was great one because we worked with Kristen McMichael, who made a stressful beginning a happy ending! She is an asset to this company! Because of her we not only bought a great car, she was able to negotiate a good price for us as well! We are very happy!! Also really enjoyed the Finance manager Jesse as well!

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DealerRater Dec 3, 2015

We did not intend to purchase a vehicle yesterday, only test drive an SUV because we had never driven one before. After the test drive there was no pressure to purchase, and I was the one that asked what kind of deal they could offer us. The deal they put together was too good to pass up. The SUV was exactly what we wanted and they worked to make it fit our budget. Kristen McMichael was a knowledgeable and very personable salesperson. I am so glad we went to Kiefer to purchase our used vehicle.

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DealerRater Oct 4, 2015

I really enjoyed buying my car from Kiefer. I was hesitant at first, although everyone from the salesmen to the service department were amazing. I would highly recommend checking them out!

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DealerRater Jun 21, 2015

I had heard the best promotion of my lifetime for the 1 2 3 promo on the radio. It was buy one, reduce payments on the second vehicle by refinancing, and have three months on both with no payments!! Are you kidding me, like that is the best promotion I have ever heard, and I was hoping, but not getting my heart set on being one of the lucky ones to take advantage of such a deal. So I called, gave my information and explained due to being a foster parent with numerous children, whom was not local and was one hour and ...

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DealerRater Apr 11, 2015

They were able to get me out of my old car even though i was upside down in the loan and the transmission was shot and put me into a car i have wanted for years. Even with my terrible credit. I didnt feel embarrassed or ashamed of my low credit score and i am in the car of my dreams! Thank you so much!

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DealerRater Mar 21, 2015

We had been looking to buy a used car for weeks, going to private parties and dealerships and just couldn't find the right car. Made an appointment with Kristen and she went to work. We started off driving used cars, she would tell me anything she noticed that might be wrong with the car. After driving a few used cars that were over 10+yrs, Kristen found out why I had to buy an older car, couldn't finance another vehicle we already were paying a horrible finance rate and had paid way over what our vehicle was worth already. ...

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DealerRater Sep 20, 2014

I have purchased vehicles over the past 40 years. I had a great experience with Kristin McMichael. She was friendly, knowledgable and made you feel that you had someone looking out for you. The process at Kiefer Mazda was transparent, low pressure and straight forward .

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DealerRater May 7, 2014

Talked to Joe on the phone regarding a 2011 Chevrolet Camaro SS they had in stock on the internet. Decided to take a drive down and look at it. Not only did I get a good price on the car, which was in spectacular shape, but they gave me a great price on my trade-in. The whole process took less than 3 hours from start of visit to driving off the lot with my new Camaro! Fadi was superb in securing me a great rate on my financing, even with my somewhat less than par credit. In fact he called me back ...

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DealerRater Dec 28, 2013

A Salesman with great integrity. His ethics and value for his customers and employees shine through with his personality. His commitment to his customers are apparent in all interactions

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DealerRater Nov 3, 2013

I have went to other dealerships before and they could not give me what i wanted. I came here very friendly service and they listened to what i had to say. They had patience with me as well. Even though i could not find the car i wanted here they were willing to get one from their other dealership and bring it back and sure enough i got the car.! Yes car dealership's take a lot of time but well I was waiting they made me laugh and i had a great time here! I really recommend this lot ...

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DealerRater Oct 20, 2013

I went into Keifer Mazda hoping to lower my monthly payments by getting a new vehicle. The staff was super friendly and happily worked with me to find the right vehicle and affordable monthly payments. They were able to get me a great vehicle with the exact monthly payments I needed. I drove home that same day in my new certified pre-owned 2011 mazda 2. I will definitely be going back for when I purchase my next vehicle. I would recommend this dealership to everyone!

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DealerRater Oct 6, 2013

I would like to start by saying that your sales reps and finance guys are awesome.{We love Fadi he rocks} My wife and I had a great experience shopping for our first car through Kiefer Mazda. That being said, I am not at all happy with the service department.{Trip one} I took my vehicle in to have some warranty work done which seemed easy enough. A tech checked my vehicle and told me I needed some transmission cooler lines and that it was going to be covered on my warranty. Also I had a blown rear strut and ...

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DealerRater Sep 8, 2013

Came in not expecting to be offered a car I would enjoy because of my credit and all that, these guys worked hard and fast to get me into a car that was beyond my expectations!! Thank you so much, I am soooo happy! These guys worked magic!!

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DealerRater May 27, 2013

The decision to trade in my CX7 for a more fuel efficient car was difficult. I loved that car and drove the heck out of it. Justine Bartch was so patient and allowed us to test our new CX5 for as long as we needed. Financing went smooth and I would highly recommend Justine and her team to anyone seeking a Mazda. Thanks Justine!

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DealerRater Apr 3, 2013

My experience at Keifer Mazda was excellent. I worked with Justine Gallant, sales consultant. I came in to look at a CX5 and had done my homework comparing different small crossover cars. I had been most tempted by the tried and true Honda CRV, but ultimately the CX5 won for me. Justine was very professional, very knowledgeable about the vehicle and most helpful to me as I made my decision and able to answer additional questions i had.Her sales style was was gentle, helpful, not pushy. Accessibility to she or the finance department with my questions to help set ...

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DealerRater Mar 17, 2013

What an amazing group of people. They helped me get out of my old vehicle and into a new Mazda3 that I love. Thank You everyone for all your hard work. What a friendly and go the extra mile for you staff. I will always return to Kiefer Mazda for my future cars. This is the second new Mazda3 I have bought from them. I would recommend Kiefer Mazda to all my friends.

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DealerRater Feb 22, 2013

Our experience was measured based on feeling as though we were treated like customers and people rather than a monthly sales quota. Right off we told Keith what our needs were and what we could afford, he was honest and did not try to sell us something that we could not afford. Keith was the opposite of what we have grown to expect when dealing with a care salesman and his professionalism earned Keifer Mazda a family of customers that look forward to doing business with them in the future.

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DealerRater Dec 6, 2012

Amazing experience. We will ONLY buy our vehicles at this dealership from now on!!!!! We loved everyone we worked with and they worked miracles for us. By far the best experience in customer service we have ever had!!!

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DealerRater Nov 3, 2012

I and My husband were both greatful to the Internet Director and the General Manager of the Kiefer Mazda lot in Eugene, OR they both made us feel like we are important and not a set of credit rating numbers, I had found a Ford Focus for myself and a week later my husband found a Jeep Comander for his self they still made the purchasing of both vechiles easy, affordable and fun. We would highly recomend this group of indiviuals to any of our friends and family. I would like to THANK everyone at Kiefer Mazda for being professional ...

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DealerRater Oct 27, 2012

Very attentitive, friendly and people oriented. Very easy to work with and they did everything they could to help me get a new car. I purchased a 2012 Mazda3 and am very happy with the over all experience.

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DealerRater Jul 14, 2012

This was a wonderful dealer to work with. Very friendly and honest. We bought a new Mazda 5 at a great price. Days later, after having an awful experience at another large name Eugene dealer, we went back and bought a used Subaru from the Mazda dealer... They had one sent from their Subaru dealer in Idaho! Mitch and Fadi were great. I'd go back in an instant and highly recommend them.

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DealerRater Jun 1, 2012

Day one, Coop worked with us and allowed us to test drive SUVs that we were interested in. Day two, Amanda did everything in her power to get us into our cx-7, and she made it happen! She was so fun to work with, and made it the easiest transition possible!

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DealerRater May 28, 2012

I recently (4/29/12) purchased a new skyactiv mazda. My 1997 Suburban was eating into my wallet each week (about 110 or more to fill!!) and I don't have much need for the hauling space of the suburban these days. I went to the dealership with the idea of buying an affordable used car, four door, good gas mileage, etc. I walked the lot for a few minutes before being approached by Richard. I described what I was looking for and he seemed to have a pretty good knowledge of what they had available on the lot. After test driving a camry and ...

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DealerRater May 21, 2012

I was very happy with my experience with the sales of my new car. It has been a long time since I got a car and was a little nervouse at first. Mitch was great and made the experience very smooth and understandable. I would recommend this car dealership to anyone looking for used or new vehicle!!! thanks

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DealerRater Mar 13, 2012

My husband and I took my Mazda3 into Kiefer for the first time for it's routine maintenance and oil change. Also, our tire pressure light came on and we wanted that checked out. The staff was very friendly and got the job done in a timely manner. However, later that day, the tire pressure light came on again. We called Mazda and they said we could bring it in anytime during the next couple days, didn't even have to make another appointment. When we went in, they found a nail in the tire, and patched the tire up ...

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