Customer Testimonials
Awesome dealership! Quick, efficient, knowledgeable & very helpful! Would definitely recommend Kiefer Mazda, Travis & Josiah. Great experience!
Amazing Dealership with a huge selection of vehicles. I could not be more impressed with the service and staff! Thanks Kiefer Mazda for the best experience you can have at a dealership.
I just purchased a vehicle with Val. He was great. No pressure. Did everything he could to get me the price I was hoping for. Thank you Val and team
Rick!!! Rick was an amazing salesman!!! Helpful, knowledgeable and extremely kind when I returned to mazad to buy my 3rd cx5...These folks are great, I'll be back!!!
I had an amazing experience With Rick the sales man at keifer Mazda. He worked with my situation and tried to figure out the best way to buy my car. Very honest attentive straightforward and transparent Just the way you want a salesman to be when you are buying.a car. I highly recommend going to this car lot. I Had gone to 3 other car lots Prior to this one and did not have nearly the amount of Time and patients to work with my upside down loan. Keifer mazda Figures away through Just for you
Had the best experience purchasing my car at Kiefer Mazda. Tyler Richardson made the process quick and seamless! I am super appreciative for his help, and this positive buying experience
First car bought here ,excellent staff ,took good Care of us. We dealt with two different sales man and both were great!! They both got in the car with my wife and I and helped us set up the computer and app for our car and made sure we understood all features. I would definitely recommend buying a car from Kiefer mazda!!!
Josiah was so helpful getting us into our new cx-50. Easy and pain free. Went above and beyond to meet our needs.
Purchased my 2024 Mazda3 hatchback from here. Decided to go the online purchase route, which worked great for my busy schedule (no sitting at a dealer twiddling your thumbs for hours in end). I worked with Josiah and he was able to answer all questions I had about the car. I was worried about not being financed for it, as a few other dealerships didn't put much effort into working with me, but Murph from the financial department went above and beyond and got a deal that fit my budget exactly. The entire process was smooth and simple, and I ... Read More Google - Aug 7, 2024
If you’re looking to buy a car at Kiefer Mazda ask for Troy! He was extremely helpful and made the whole process very easy!
I bought my 2016 mazda 6 here in 2017 and bring it in here for service. They go above and beyond with customer service and I am always very satisfied with my experiences here. The people in the parts/service department really care about their customers!
I just bought a 2024 Mazda CX50, and it was the best dealership experience I have ever had. Troy, Trevor, and April were so helpful and accommodating. I do not live in Eugene, and wasn’t able to make a trip down due to having a new baby. They helped me buy my dream car completely over the phone, drove the new car to me, and drove my trade in back to their dealership. Everyone was so nice and really wanted to help me get my dream car. I will be recommending this dealership and these sales people to anyone looking ... Read More Google - Aug 2, 2024
I had the pleasure of working with Justin Swan and was able to snag a great deal on a 2024 Mazda CX-50. I really appreciated the low pressure sales culture here. He answered all my questions and made me feel comfortable and not in any rush when I was deciding on purchasing a vehicle from them.
A few weeks ago I bought a car with the help of Rick. Not only do I love my little car, but Rick was also so kind in helping me through the process. He also did amazing helping with my toddler and accommodating to us. I truly appreciate him and his kindness!
I recently bought a car from Kiefer Mazda, and I had the pleasure of working with Rick. He was fantastic throughout the entire process. He made sure his team worked closely with me to find a great deal on my car. He was knowledgeable and patient, which made the experience much more comfortable. If you're in the market for a car, I recommend asking for Rick at Kiefer Mazda – he made the whole process smooth and manageable. Thank you, Rick!
My wife and I had been looking at a new family vehicle. Alan helped us through the whole process of purchasing a 2024 Mazda CX-50. Alan was honest, patient, and kind. He took the time to show us all the safety features and the technology the vehicle has to offer. Thank you Alan and all of Kiefer Mazda of Eugene!
Have you ever walked into a place and said to yourself, "Wow, I am in good hands here"? That was precisely my experience when I walked into Kiefer Mazda and bought my new Mazda CX-50 yesterday. It's a great car and has exactly the features I wanted. But that wasn't what "sold" me. It was the way I was treated by sales consultant Trevor Gargett and his colleagues, who answered a million questions, patiently explained everything (at least once ...), and never rushed or pressured me. I wasn't just another buyer--but a customer to ... Read More Google - Jul 28, 2024
I had the pleasure of working with Payton yesterday she was amazing! Very laid back, friendly, non pressuring and got me in the vehicle I had been wishing for. Thank you Payton for all your help. And shout out to the finance manager Murphey for working some amazing magic behind the scenes. It was a pleasure working with you both!
Payton was amazing. I loved working with her, she found me a reliable car for my daughter and me.
My mom had just gotten into an accident. We came in to see what was available. Rick was so wonderful. Very professional, kind, helpful and knowledgeable. Kiefer mazda has the best employees! They are willing to bend over backwards for you! If you need a new or new to you car come down ask for Rick, he will do you right!
Alan Strickland at Kiefer Mazda was helpful in every way in helping to find a vehicle that was right for me. I would highly recommend him if you are looking for a car.
Kudos to the team had Kiefer Mazda. Excellent staff superb service and excellent managers. It was a great no hassle place to stop and shop they found me exactly what I wanted with no hassle no games and no pressure. Thank you so much and please keep up the Great work.
I just bought a new Mazda Cx-5 from them on Saturday. I absolutely not only love the car but the service I was provided by Justin and Kaylenne. They assisted me not only with the settings on my car but getting me in a car that I love and was exactly what I was looking for. Exceptional service from those two I highly recommend going through them they were very nice and helpful in every way.
My husband and I just wanted to give a shoutout to Josiah! He was such a pleasure to work with and made the whole process so easy and fast for us. We absolutely love our new car and couldn’t thank him enough! Definitely recommend Kiefer Mazda and Josiah as your salesperson!
Allen, Rick and April are amazing and we had a great time buying our 4runner. They made it so easy. We appreciate you guys so much
The service department here is amazing! James always makes sure my car is given the best treatment. The new remodel is fantastic and is a great place to wait. Thanks Kiefer Mazda team!
We just got a new car from them and there amazing they take care of there customer
Kiefer Mazda was absolutely amazing! I went in hoping to get out of an upside down vehicle and was shocked with the kindness and the demoted team at Mazda. I was lucky to be helped by Rick and he did a phenomenal job leading us into the right direction, he was kind and hard working and did all he could to possibly get me out of negative equity. I am very pleased with Rick and Kiefer Mazda. I would highly recommend Rick at Kiefer Mazda as he will do all he can to get you into a vehicle that will ... Read More Google - Jun 23, 2024
5 Stars for our salesman, Alan. He was pleasant to work with, and very knowledgeable. He took the time to stay late after closing to go over my Husband’s new car’s features and showed him how to customize it the way he wanted it. He then checked in on us the next day and asked if we needed any help with the Mazda App. Great customer service from Alan!
Recently I bought a new Mazda CX 30. Everyone made my experience exceptional from the time I drove on to the lot. Josiah was my sales consultant and he met all of my requests and needs. Very friendly, helpful and listened to my needs. I would recommend him to anyone interested in buying a car from Kiefer Mazda. April was our finance person and she was so knowledgeable and positive to work with. Thank you to everyone for making my car buying experience so good.
These guys ended up buying a blue 2019 1500 ram classic warlock back from us that we had for 6 days because it had a blown motor then they turned around 4 days later and put it back up for sale.
I’ve bought 4 cars from these guys, well, my mom has bought 2, I’ve bought 1 and my girlfriend bought 1 and these guys are so easy to work with! They just make buying cars so easy, I can call, work out the numbers, then come by and pick it up, they even drove down to Roseburg to pick up my old car! I love working with them because they actually want to sell you a car and don’t drag their feet trying to make it happen, will be buying more vehicles from them for sure
Went to look for a new car and worked with their sales rep Parker and he was wonderful! Took his time to answer all my questions and wasn't pushy at all. I got the new Mazda CX-30 and couldn't be happier with it!
Audrey helped us get our dream car. She was very friendly and accommodatng the whole time. We originally spoke to Trevvor over the phone. Nothing but a great experience from him as well. Everyone there seemed very friendly. If we ever get another car we will come back. 🙂
I came in not expecting to buy a car and yet I couldn’t be happier, from the moment Kylene show be the beautiful CX5 it felt meant to be. She worked diligently to get me a deal that worked and I couldn’t be more thankful for my experience. On top of good customer service the office is also beautiful. All the staff are very kind and I would highly recommend Keizer Mazda for your next car.
James and the entire service department were great. I've always had really good service from them, and it's easy to schedule online. Thanks!
Can't say enough good things about the employees at Kiefer Mazda! The level of service, transparency, and professionalism is unparalleled. I waited until my first service to make a review and honestly couldn't be happier.
Heather is phenomenal in sales, as she clearly, honestly, and intelligently making recommendations based on your needs. Heather is the kind of professional who wants to listen to you and work with you.
The Service Team at Kiefer Mazda is the best in Eugene/Springfield. They send you a video of the work they did along with a clear explanation of all of ... Read More Google - Feb 27, 2024
Very friendly and helpful staff. Trevor was a pleasure to work with.
My car buying experience here was exceptional. The staff were friendly, knowledgeable, and attentive to my needs and budget. They patiently answered all my questions and ensured the process was smooth and stress-free. The owner's commitment to creating a family-friendly atmosphere was appreciated, and I would highly recommend this dealership to anyone looking for a positive car buying experience.
Kiefer Mazda provided an exceptional car-buying experience thanks to the outstanding service of Heather Thyne and April Duke. They were incredibly friendly, kind, and patient, making the entire process comfortable even with our small child present. Heather expertly guided us towards the perfect car for our needs, while April ensured the financing process was smooth and efficient. They truly went the extra mile to find me a car that fit my budget and needs, working hard to negotiate a great interest rate, which made the overall buying experience even more positive. We highly recommend Kiefer Mazda to anyone looking for ... Read More Google - Feb 25, 2024
Very professional and helped me when I was in a bind
Mazda was great! Service and sales department took care of us. Highly recommend.
I spent months searching for the right vehicle for me. Bryan reached out to me via text after he saw my application online. He was respectful and patient with me through the entire process, even knowing I was deciding between the Mazda CX5 I ultimately purchased and 2 other non-Mazda vehicles. His no pressure, positive attitude, plus the finance manager actually coming to speak with me in person was really what ultimately won me over. My new Mazda is amazing, I know Bryan will answer all my questions about the features as they come up and I am super happy. Buying ... Read More Google - Feb 22, 2024
Fantastic experience with my new car, thanks James and Heather!
Took care of me quickly and with a smile.
Parker was a dream to work with! He went above & beyond for us.
Great customer service, all tried to help work a deal, were sweet with my daughter who they all loved her visit. . Only minor personal issue is feel I’m being way over charged or I didn’t fight harder . But happy with my car! Happy for the change. Shannon was wonderful! Feels good to have a new reliable, long lasting car for us. It’s amazing! Glad we got this car here!
I bought a new Mazda CX-30 from Kiefer Mazda in January, 2024. I traded in an older model Corolla and got a fair trade-in value for it. Bryan was my salesman and I found him helpful, knowledgable, and patient answering my questions. He also covered all the essential "how-to's" when I picked up the car. Additionally, I appreciated his help in setting up the MyMazda app on my phone. April, the Finance Manager, was efficient and also patient when explaining the many pages of the car price, the warranty coverage, the extended warranty coverage that I purchased, the ... Read More Google - Feb 20, 2024
Keifer Mazda was extremely helpful with their service. I came in with my new Mazda CX-50 and unfortunately some of the lug nuts were loose. I had no idea and they informed me quickly and timely. My problem was fixed within 30 minutes. I was in and out. Not only that James gave us fantastic service. He was extremely kind and understanding of my problems. Would 100% recommend taking your car here.
The team in the service department is always great!
Great service immaculate facility friendly staff. Great price, but my service done in record time love. This place will continue to have my service done at the Mazda dealer.
It was a good experience. James was friendly and helpful. He explained what work was going to be done and the current conditions of different parts on the car.
Super respectful and got my car done fast I totally enjoy kiefer Mazda
Heather did a good job and was knowledgeable about the Mazda lineup. I felt she listened to my needs and paired me up with vehicles to test that fit those needs. I didn't feel pressured at all and though the sales process was long, (part if it was do to me switching vehicles after we started the paperwork process). I felt that Kiefer was fair in my trade in value also. I have enjoyed my vehicle a lot so far and don't regret buying it.
The whole buying experience was wonderful. Thank you Kylene for helping to get me into my new Mazda CX-5. I absolutely love it! Thank you, April for walking me through the final steps.
Thank you Alex, Kyline and Doug. Having my new car is so nice. My stress levels from dealing with the Land Rover have decreased...I took her for a drive and she handles so good.
Kylene was an exceptional sales associate. I never once felt pressured and her knowledge and professionalism was above and beyond. Her communication with me during the purchase process was also exceptional. April, the finance associate, was also very professional, friendly and very knowledgeable. I look forward to doing business with them and the dealership in the future.
Audrey was so awesome! She helped tremendously in my transition to owning my very first brand new car. The whole staff was extremely nice and thoughtful. They put me in the exact car i wanted and i couldn’t be happier with my experience!
Loving my brand new CX-5! It was so great to have it during the ice storm. The remote start and AWD was a life saver! Thank you all so much.
Great service. Took care of everything I needed.
Heather was awesome. We got a killer deal and we love the new CX-50!
I can't say enough good things about our experience at Kiefer Mazda. My wife and I had actually walked out of a dealership the day before due to frustration with the runaround we were getting. We had our minds made up on a certain model car we wanted and were ready to make a purchase. That night when I saw one on Kiefer Mazda's website, I emailed and made an appointment to see it the next day. Our whole experience was like a breath of fresh air, there was no b.s. & no runaround. We told them ... Read More Google - Jan 23, 2024
This was a good dealership to work with. Alex, the sales rep was very helpful w/o being overly pushy, the sales mgr was easy to work with, and overall this was an enjoyable experience.
I owned a 2016 Mazda CX5-5 loved it, but I traded it off for a Mazda truck
Love this place. The new building is gorgeous and the Service dept always take great care of my car! Def going back!
I give them a 5, simply because they listened to me and didn't try to Bulldog me into a different vehicle than the one that I was interested in!
We recently purchased a new Mazda CX90 PHEU. Our salesman Trevor was pleasant to work with and made this an enjoyable experience.
We got an amazing car! Alex and Shannon were great sales people. We loved working with them both. April in financing was fantastic! It was refreshing to not have a stuffy, rigid finance person. All around great experience. Would definetly recommend!
The service department is great. They do a video with comments regarding the condition of my car. The new showroom is very nice and they have a comfortable waiting area. Their customer service staff is very friendly and helpful.
Routine service was fast, efficient, informative and the staff were very pleasant.
I had an excellent experience thanks to Shannon Woltz who, intuitively, seemed to know exactly how to deal with me. No pressure. Very relaxed. When I came into the place I had no plans to buy a car but two days later I had one. Shannon was uncommonly efficient in a low key way.
We had our first oil change and 5,000 mile inspection on our new cx-5. They were on time as my wife drove up from Roseburg. They sent me a video of both inspections to my phone here at home with video and audio comments. It was a very pleasant experience, nice to know they cared about keeping our car in top notch condition.
Trevor was amazing. He listened to what our needs were. He answered all our questions and helped us through all the new tech features. April set up our financing and made it very easy. Well are very pleased with the excellent service we received.
Dustin in the service department and all the folks there are always the best to deal with!!!
I was very happy with my experience at Kiefer Mazda. Everything about my car service was explained clearly to me. I appreciated the video. Thanks for proving that customer service isn't totally gone.
I had an excellent car buying experience at Kiefer Mazda!
Trevor Gargett, the sales consultant I spoke with, was quite helpful. He was very knowledgeable about the Mazda lineup, super friendly, and easygoing. Trevor took the time go through everything with me at my pace, which I really appreciate. I also had a really great experience with Dave Fleissner, their finance guy, who was accommodating and understanding.
Seemed like the whole team was bustling while I waited between keys, forms, and financing stuff. It looked like a good crew. At the time of this review they had just recently moved ... Read More Google - Dec 14, 2023
A great car buying experience. Heather was wonderful. She is the perfect blend of warm, friendly, informative and professional. We love our new Mazda!!
I had a wonderful experience trading in my old car. The responses were quick and the customer service was unmatched. I did most of the ground work at home, cutting my time in half once I got to the lot. The new building is beautiful too!
Amazing service and a great price I would recommend buying a car at Kiefer Mazda and they filled the gas tank up and put a new clutch on my jeep in a week and worked me into my dream car for the money I had
Super friendly service. Every staff member was attentive, but not overwhelmingly so. They worked to get us a deal that met our needs.
The sales manager and salesman Trevor were amazing best experience ever.
Trevor made the buying process easy and April in finance made the job of filling out millions of pieces of paper actually fun! I will buy here again.
I cannot say enough good about the entire crew at kiefer mazda. I have now purchased 2 vehicles from kiefer mazda, these people are sincere, caring and worked vary hard to get me into a vehicle with a good interest rate and lower payment then my previous loan. Even though I had no trade in do to my car being totalled last month and still waiting for insurance to pay off. As well as all the events of 2020. Trevor, Cameron, dylan, and of course fade you are nothing less then amazing and have earned my trust and business. Thank you again ... Read More DealerRater - Jan 1, 2021
Hands down the best group of folks I have ever dealt with while car shopping! These guys are caring, sincere, and doing their best to get you what you want. I was shopping for something reasonable and reliable and that's what I bought. They went above and beyond during covid-19 pandemic to deliver respectful and friendly service while making you feel comfortable. Thank you Kiefer Mazda!
After a bad first experience due to some bad communication the sales staff and specifically the general manager Fadi went above and beyond to make things right. I’d be happy to work with him again.
We had the absolute BEST experience buying from Kiefer Mazda.The staff there wanted to ensure that we ended up with a car we would love.